Terms of service

Effective Date: September 7, 2025

Welcome to The Greyscale Store. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully.

1. General Information

  • The Greyscale Store operates www.thegreyscalestore.com (the “Website”).

  • These Terms govern your use of the Website, products, and services offered.

  • By placing an order, you confirm that you have read, understood, and agreed to these Terms.

2. Eligibility

  • You must be at least 18 years old or have parental/guardian consent to use this Website.

  • By using the Website, you represent and warrant that you meet these requirements.

3. Orders and Payment

  • Orders are accepted online through our Shopify-powered store.

  • Payment must be made at the time of purchase using the methods provided on the Website.

  • All prices are listed in Canadian Dollars (CAD) and are subject to change without notice.

4. Shipping & Delivery

  • Orders are shipped according to our Shipping Policy (next-day GTA, 3–4 days across Canada).

  • Delivery times are estimates and are not guaranteed.

  • The Greyscale Store is not responsible for delays caused by shipping partners, weather, or unforeseen circumstances.

5. Returns & Refunds

  • Please refer to our Returns & Refund Policy for details on cancellations, returns, and exchanges.

  • Items must be returned in their original condition, unworn, and with tags attached, unless otherwise agreed.

6. Intellectual Property

  • All content on the Website, including text, images, logos, and designs, is the property of The Greyscale Store or its licensors.

  • You may not copy, distribute, or use content without our prior written consent.

7. User Conduct

When using the Website, you agree not to:

  • Violate any local, provincial, or federal laws.

  • Use the Website to harass, abuse, or harm others.

  • Attempt to disrupt or interfere with Website functionality.

8. Limitation of Liability

  • The Greyscale Store is not liable for any indirect, incidental, or consequential damages arising from the use of the Website or products.

  • Products are sold “as-is” with warranties only as expressly stated.

9. Privacy

  • Your use of the Website is also governed by our Privacy Policy, which explains how we collect and protect your personal information.

10. Modifications

  • The Greyscale Store reserves the right to modify these Terms at any time.

  • Updated Terms will be posted on this page with a revised effective date. Continued use of the Website constitutes acceptance of the updated Terms.

11. Governing Law

  • These Terms are governed by the laws of Canada and the province of your residence.

  • Any disputes will be subject to the exclusive jurisdiction of Canadian courts.

12. Contact Us

For questions regarding these Terms of Service, please contact us:

Email: orders@thegreyscalestore.com
Address: Mississauga, ON